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Our Return Policy

Sandyeggo Designs LLC believes in customer satisfaction, as well as having clear agreed upon requirements. That is why we offer the following Return Policy: 

REGULAR ITEMS

  • Within 30 days of receipt of your order, Sandyeggo Designs will offer to refund or replace any non-specialty, non-clearance item that was ordered in error or is no longer desired as long as the item is undamaged and has never been installed. Return shipping of items is the responsibility of the customer. Our original shipping cost (if any) and a re-stocking fee of 15% of the order will be deducted from the refund.
  • Within 30 days of receipt of your order, Sandyeggo Designs will offer to refund or replace any non-specialty, non-clearance item that was shipped in error, or was inspected and found to be defective or damaged when received by the customer. All shipping costs will be paid by us. Note: Damages that occur during installation are excluded from this policy.

SPECIALTY ITEMS

  • At our discretion, some products we offer may be identified as a "Specialty Item". These are items that may be hand made, one-use only, or have other criteria that makes the product unique for the particular sale.
  • Except in those cases where shipment error(s) was/were made, all Specialty Item sales are final.

CLEARANCE ITEMS

  • Some products we offer may be identified as a "Clearance Item". These are items that are price reduced for purposes of inventory reduction, seconds, blemishes, partials, or other determining criteria.
  • Except in those cases where shipment error(s) was/were made, all Clearance Item sales are final.

REQUIREMENTS FOR RETURNS

  • All returns require approval. Contact us by using our contact form so that we can work on approval prior to shipping the item(s) to us.
  • Returned items must be in original packaging. All parts, hardware, and instructions must be included.
  • All returns will be inspected by us to verify compliance with our policies.

If you have any questions about Sandyeggo Designs LLC’s Return Policy, please contact us:

Sandyeggo Designs LLC
PO Box 720999
San Diego, CA 92172

[email protected]

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