Sandyeggo Designs LLC believes in customer satisfaction. That is why we offer the following return policy:
SandyEggo Designs will refund or replace any defective or non-defective standard item. However, we reserve the right to charge a re-stocking fee of up to 15% of the order. Please keep in mind that all returns require approval. Please contact us by using our contact form so that we can work on approval prior to shipping the item(s) to us.
Some products we offer may be identified as a “Specialty Item”. These are items that may be hand made, one-use only, or have other criteria that makes the product unique for the particular sale.
Except in those cases where shipment error(s) was/were made or the item is defective, all Specialty Item sales are final.
REQUIREMENTS FOR RETURNS
Within 30 days of receipt of your order, you may request to return items that:
- Are in their original packaging and condition
- Have not been used, installed, or disassembled
- Are not damaged due to improper installation
- Do not have missing parts, hardware or instructions
We will issue a full refund for any returned items when your return meets the above requirements, less our 15% restocking fee. The cost of shipping (if any) will be credited only in those instances where the return is a result of our error or involves a defective item. All other situations require the customer to pay the cost of return shipping and a 15% restocking fee from the refund.
Once we have received your returned item(s), conducted an inspection of the return, and verified that your return meets the above guidelines, a full refund will be issued and all applicable sales taxes will be refunded. Again, the cost of shipping will be credited only in those instances that the return is a result of our error.
How to Contact Sandyeggo Designs LLC
If you have any questions about Sandyeggo Designs LLC’ss Return Policy, please contact us.
E-mail: [email protected]
Address: Sandyeggo Designs LLC
PO Box 720999
San Diego, CA 92172